This Privacy Policy explains how Meridian Group Capital Co., Limited ("Meridian", "we", "us" or "our") collects, uses, shares, retains and protects information when you use our website, application or related services. The application is made available to invited users, and the information processed may depend on the features made available to your account.

Information we collect

We may collect information you provide directly, including your name, company or organization details, account email address, phone number, login or access details, support messages and information needed to verify that you are authorized to use the service.

We may collect information generated through use of the service, including account status, user preferences, service requests, workflow records, communications with our team and records needed to operate the service for invited users.

We may also collect technical information, including device identifiers, IP address, browser or device type, operating system, log data, authentication events, security events, crash or diagnostic data and approximate location inferred from network information.

How we use information

We use information to create and manage accounts, verify access, provide application features, operate client workflows, communicate with users, respond to support requests, maintain records, improve reliability, protect the security of the service, prevent misuse and comply with applicable legal, regulatory and operational requirements.

Sources of information

We collect information directly from you, automatically from your device or browser when you use the service, and from authorized representatives or service providers who support account setup, access management or service operations.

Information sharing

We do not sell personal information. We may share information with service providers that host, secure, support or operate the service on our behalf, with professional advisers, with authorized representatives connected to your service relationship, or where required by law, valid process or a lawful request from a competent authority.

We do not use personal information for third-party advertising. If future features require additional data uses, we will provide the required notice or consent where applicable.

International processing

Information may be processed in jurisdictions where we, our affiliates or our service providers operate. We take reasonable steps to protect information when it is transferred or processed outside your location.

Security

We use administrative, technical and organizational measures designed to protect information against unauthorized access, loss, misuse or alteration. No method of transmission or storage is completely secure, so users should also protect their account credentials.

Retention

We retain information for as long as reasonably necessary to provide the service, maintain account and service records, meet operational needs, protect security, resolve disputes and satisfy lawful retention requirements. When information is no longer needed, we delete it, de-identify it or retain it only in a limited form where required.

Your choices

You may request access, correction or deletion of your information by contacting us. Account deletion instructions are available on the Delete Account page. Some information may need to be retained after an account deletion request if required for legal, security, dispute resolution or legitimate recordkeeping purposes.

Children

The service is not intended for children or public self-registration. If you believe a child has provided information to us, please contact us so we can look into this and take appropriate action.

Contact

For privacy enquiries, contact privacy@meridiangroupcapital.com.